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Case Study #1

Employee Wellbeing and Resilience Programme

Client Background

Our client is a prominent multinational insurance and financial services company dedicated to delivering insurance products and services to individuals and businesses worldwide. With their Hong Kong office as the focus, the senior management sought to revamp their employee training and development strategies, placing a stronger emphasis on individual holistic health. This encompassed physical, mental, social, and spiritual wellbeing.

Client Challenges

The senior management in the Hong Kong office faced multiple challenges, including the need to revamp their employee training and development strategies to prioritise holistic health. Additionally, they aimed to improve employee compensation and benefits to attract and retain top talent. They sought a comprehensive and structured wellbeing framework spanning 12 months that would not only enhance employee engagement and wellbeing but also address the need for competitive compensation and benefits packages.

Our Solution

In a 3-month consultation project, we collaborated with officers and managers from the People and Culture Team and Compensation and Benefits Team to address the multifaceted challenges faced by the organisation. We conducted a thorough analysis of the company’s wellbeing strategies, identified training needs, and assessed employees’ wellbeing using psychometric tools. Furthermore, we provided a comprehensive consultancy report that outlined our recommendations to enhance their employee compensation, benefits, and mental health and wellbeing strategies for the upcoming year.

During the subsequent one-year training delivery, we implemented a carefully curated programme encompassing four distinct themes: Plant the Seed, Initiate the Change, Nurture Growth, and Sustain Wellbeing. These themes not only fostered employee engagement and wellbeing but also incorporated components addressing employee growth and career development.

Leader’s Mental Health Training – Learn how to manage depression and anxiety in a work setting

Sharing of a Cancer Patient’s Journey – Listen to a personal story and understand how to overcome challenges and integrate them with daily lives

Personalised Consultation on Health Diet – 1-on-1 consultation session with our registered dietitian

Results and Benefits

Our employee wellbeing programme yielded significant positive outcomes within the organisation. The results and benefits observed included:

  • Enhanced Employee Satisfaction: Employees experienced higher satisfaction levels, recognising the organisation’s commitment to their overall well-being and financial security.
  • Increased Talent Attraction and Retention: The monthly employee wellbeing activities played a pivotal role in attracting top talent and retaining valuable employees, contributing to a more stable and high-performing workforce.
  • Improved Employee Engagement: The comprehensive training program that involves public discussion, mindfulness activities, and team-building exercises fostered deeper employee engagement, resulting in increased productivity, creativity, and commitment.
  • Strengthened Employer Brand: The organisation’s focus on holistic employee development, positioned them as an employer of choice within the industry, enhancing their reputation and attracting top talent.


At Expivotal, we understand the importance of addressing both employee wellbeing and growth to create a thriving and satisfied workforce. Our flagship programme in employee wellbeing has successfully addressed the challenges faced by this multinational conglomerate. By prioritising employee holistic development, we have empowered their employees to excel in all aspects of their professional lives. Join us as we elevate employee wellbeing, attract top talent, and build a strong employer brand.

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